Frequently asked questions about ERP and Factumsoft

1. What makes Factumsoft different?

Factumsoft’s unique ERP software solutions are flexible and made-to-order, meaning that our software is customized for you and can shift and evolve as your organizational needs grow. Our software is built in blocks, so you can choose exactly what you desire, with the possibility of adding more functions later as the need arises. Furthermore, in order to ensure you’re getting the right software for your business, we provide you with a prototype of the software in advance - saving you time and money. Learn more about our ERP platform and how it addresses all the different enterprise activities across many industries.

2. How much does Factumsoft ERP software cost?

The cost of an ERP software from Factumsoft is variable, depending on the complexity of your desired functions and whether custom coding is required to meet all your demands. However, Factumsoft’s flexibility allows us to develop software within your budgetary constraints, while delivering the most imperative functions that you need. And you always have the option of adding more later. We can offer competitive pricing while offering more in return than the competition. Contact us for a free estimate and to learn more about implementation costs.

3. How long will it take to build custom ERP software for us?

We are generally able to present a prototype within two weeks. However, final software deployment can take up to 12 months depending on project complexity and your special requirements. No two ERP solutions are the same, and it’s what separates us from the rest. Read more about Factumsoft’s software development process to get a better understanding of the steps from order to delivery. Contact us and an analyst can perform a free evaluation and give you a timeframe.

4. How is Factumsoft’s software licensed?

As with everything we do, our licensing model is also tailored to our clients' specific needs. We license our software on SaaS basis, with an implementation charge and an annual licensing fee. This covers ongoing software support and any necessary software changes to support organizational growth.

5. What kind of support is provided with Factumsoft ERP software?

With Factumsoft, you can be sure to have our complete attention at all times. Our services don’t end with the software implementation - you can expect a team that is always ready to address any of your problems and concerns even after the project is delivered. You will have a team consisting of a Business Analyst/Account Manager, QA/Support Lead, Software Development Lead, and IT Lead at your disposal during our continued partnership.

6. What are the main features of Factumsoft ERP software?

The main feature of Factumsoft ERP software is that it’s unique to your business. Our platform allows you to manage anything from customer relations, sales, finance and accounting, legal, HR, and administrative tasks that can be automated. You tell us what you need, and we make sure your software has exactly that - no more, no less. Find out more about the flexibility of the Factumsoft ERP platform and the many different features that are available to you.

7. Do you offer cloud based or on-premises software?

Factumsoft ERP software is available on both cloud and on-premises. We want to make sure you have the flexibility to decide on the option that’s best for your company. Although there is no right answer as to which method is best for your business, there are certain instances where one might be a better fit for your company than the other.

8. What are the biggest risks associated with acquiring ERP software?

Unrealistic Project Timeframe: Many ERP companies fail to plan for contingencies that push back the timeline and deliverables. At Factumsoft, we aim to give our partners a realistic timeline. By providing a prototype within the first two weeks, you're able to test the software allowing you to finalize the features and functions that you want. In turn, this allows you to stay within your budget and agreed upon timeframe.

Inflexible ERP Software: We're aware that businesses grow and require different software needs as time goes by. Many ERP companies don't provide the flexibility of making changes to your software. If they do, then they most likely will charge an arm and a leg for those changes. At Factumsoft, we are there for you every step of the way and can make the necessary changes to your software to fit your newly realized business needs.

Unsuccessful Change Management: Developing quality ERP software is one thing, but your company employees aren't going to be able to switch over to the new system without implementing proper change management. This is why Factumsoft offers a facilitated and outlined process to help you and your employees transition smoothly to the new ERP system. With proper training and continuous support, you will take ownership of your ERP solution in no time.

9. Do you provide clients with updates regarding their project on a regular basis?

Yes, with Factumsoft you will have a team dedicated to your project that will continuously provide you with status updates. They are available to answer any questions you may have and discuss any changes that you'd like to make to your ERP solution at any time during the development process.

10. Who owns the code to the software?

All software is under the ownership of Factumsoft LLC. However, if a company wants to take ownership of the code and overall software, we can arrange for this through the proper legal steps and a software ownership cost.