7 Advantages of Integrated Custom-Built Software for Your SME

Mar 06, 2019

For the past few decades, SMEs (small and medium-sized enterprises) have been facing the dilemma of whether to use off-the-shelf software or opt for integrated custom-built solutions. The fact of the matter is, off-the-shelf software just doesn’t cut it when it comes to meeting the complex needs of customers. It’s not a “one size fits all” situation. Off-the-shelf software, in a way forces you, to follow someone else’s vision, instead of following your own. Why confine yourself to someone else’s standards? If you are an SME contemplating the running of your future business operations, here are some of the advantages of using custom-built software for your company.

1. Bespoke solutions for your business

Integrated custom-built software is exactly what its name implies – it is software tailored to your company needs. During the development process, you will be able to specify your exact requirements and preferences. It can be as complex or simple as you would like it to be, making it perfect for businesses of all sizes. Don’t fall into the trap of licensing software only to find out eventually that it isn’t a good match for your business.

2. Enhanced efficiency

Many companies have several software programs for their various requirements. Not only is this a hassle, but it also causes inefficiencies in terms of workers experiencing constant errors and not being able to smoothly complete their work. Integrated custom-built software bypasses these inconveniences by creating a smooth-running ecosystem for your business. It will allow you to get seamless insight into any part of your operations with minimal effort. This will result in more comprehensive information and more accurate decision-making as well as enhanced customer experience.

3. Increased scalability

As your business grows and changes, so will your requirements. Custom software is designed by developers with the future of your business in mind, so it’s easily scalable according to your needs. Moreover, these services are typically contract-based, so your developers will be able to maintain your software in the long run and make sure it’s properly scaled to your business.

4. Added protection

Hacking attempts are far more successful when hackers try to exploit the familiar vulnerabilities of off-the-shelf software. Hence, by hacking one business, they will automatically have hacked others that rely on the same software. Save yourself the trouble of dealing with external threats on top of the already heavy workload of your day-to-day operations. Custom-built solutions create an extra layer of protection for your company by making it that much more difficult to get through. You will be able to specify the unique weak points and susceptibilities of your business, which your software provider will address during the development process.

5. Competitive edge

In order to stay ahead of competition that is constantly breathing down your neck, you have to strive for nothing short of perfection. Not only must you have streamlined, flawless business processes, but you must also be able to have superior technology. Among other things, custom-built software will enable you to get a quick snapshot of your overall performance with minimal effort and simplify your operations. Moreover, investing in this software can be used to your advantage in other, more indirect ways. Keep in mind, that this investment makes it an asset to your organization. As an owner of this software, you’ll be able to license or sell it, which will result in additional income for your organization. This, in turn, will contribute to your brand identity and make you stand out as an industry leader in a crowd of those who are still using ready-made solutions.

6. Smooth integration

Technology is constantly evolving. This is why off-the-shelf software may not always easily adapt to the systems you already have in place. A single tailor-made solution will integrate effortlessly with the various processes of your company. Add to this the fact that during the development process your developer will take into account the level of expertise of your employees so as to make things for you as trouble-free as possible.

7. After-sales service

One of the biggest benefits you get with custom-built software is the reliable and reassuring technical support pledge. With off-the-shelf software, you run the risk of being left unsupported using something you had very control over to begin with. When you opt for custom-built solutions, you will also receive the support of a team of developers. They will make the changes you want, when you want them, and assist you with any problems you run into. Your software will never become outdated or stop doing the job you want it to do.

Integrated custom-built software gives you everything that you need, and nothing that you don’t. Save yourself the trouble of dealing with disconnected functional systems that cause productivity issues. With its numerous advantages, integrated custom-built software will boost the efficiency of your organization and help you gain a competitive advantage.

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