Retail

Consumer expectations are rising, as are retailers’ difficulties in improving operational efficiency. For them, it means getting rid of outdated, disconnected systems and breaking down organizational silos. This is why having an ERP system for your retail business has never been as important.

In the hypercompetitive retail sector, if you want to outperform your competition, you need to streamline your processes and simplify your workflows. With modules for every aspect of your retail business, our solution is designed to meet the evolving service expectations. It will give you the opportunity to constantly refine your company and elevate your customer experience.

Whether you are a single-location or a multi-channel seller, Factumsoft ERP is a retail solution designed to accommodate all your needs. It will unify the functions and processes across all your departments. The consolidation of all your data will unlock all your potential to understand your customers’ behavior and purchasing patterns.

With Factumsoft ERP, you can

  • Sync your inventory, store, and employee operations to enhance customer service

  • Create smooth omni-channel shopping experiences for your customers by synchronizing all physical and digital order details

  • Track the movement of goods, inventory status, reservations, and returns

  • Optimize your customer experience with a powerful point of sale (POS) system

  • Receive timely and accurate reports based on data from all demand channels

  • With all your information in place, you will increase your productivity and operational efficiency without wasting time counting and recounting stock and checking for miscalculations and misplaced reports

  • Create special customer offers based on your clients’ buying behaviors

  • Keep a constant pulse on your stock quantity and improve your procurement flow

  • Improve your reporting capability with a powerful and connected financial environment

  • Use business intelligence (BI) and analytics to identify and resolve problems early before they affect the customer experience

  • Centralize management of pricing, products, and promotions for consistency across all channels.

Our Retail Suite includes the following modules:

Sales

  • Point of Sales
  • Rewards and Loyalty Management
  • Sales Commission Processing
  • Return Material Authorization
  • Pricing and Discounts Management

Product Management & Procurement

  • Product Variations and Substitutes
  • Barcode Support
  • Product Warranty Management
  • Product Expiry Handling
  • Planning and Forecasting
  • Purchase-to-Pay Flow
  • Supplier Relationship Management

Point of Sale System

  • Barcode Standards Compatibility
  • Handling of various types of payments
  • VAT management
  • Cash Count
  • Campaign management
  • Commission management

E-Commerce

  • Online Marketplace
  • Content Management System
  • Secure Transactions
  • Automated Shipping Comparison
  • Credit Card Processing
  • Integration of Business Channels

... which integrate with our core ERP modules

CRM & Sales Management Finance & Accounting HR Management Inventory Management Document Management Business Intelligence Reports

... creating all-in-one solution for your business management

Let's take your business to the next level